Introduction

Lambton County Library wants to hear from you!

Lambton County Library is looking for public feedback regarding library services in the Sarnia area in order to better respond to the changing needs of the community.

In order to plan for relevant library services that engage the community and connect people to the information, materials and culture required for a diverse and vibrant community, we need to hear from residents.

We invite you to please fill out the following survey, consisting of 26 simple questions that will inform our decision-making moving forward. The survey will take about 10 minutes to complete, and is open until January 23, 2017.

Additional Background

Lambton County Library offers 26 branch locations throughout Lambton County, with 3 of those branches within Sarnia - Mallroad, Bright's Grove and the downtown Sarnia branch.  Each location offers the traditional library services that the community has come to expect, including extensive book, movie, magazine, newspaper and music collections available for borrowing, and a range of library programming. New technology-based services, such as downloadable content (eBooks, eAudio, eMagazines and eNewspapers), free WiFi and computer use, and digital reference services are also standard across all branches.

Our vision for the Lambton County Library is to be exemplary in connecting people, materials, and culture in order to build and sustain a diverse and vibrant community.  Our mission is to serve and benefit the community by:

   · Engaging the community
   · Connecting people to information and inspiring creative works
   · Partnering and collaborating
   · Conducting our business transparently and with business responsibility

Current library design guidelines suggest that a library should have one square foot of space for each person in the community. Lambton County Library currently serves a Sarnia population of approximately 70,000 residents, with the total square footage of our three Sarnia locations at approximately 42,000 square feet. Based on this standard, we are challenged to re-imagine the physical space of our library branches, and consider alternatives to our existing branch designs through public consultation. This means engaging the community as part of our planning, so that these spaces can be used in a way that is right for users.

Thank you in advance for your time and assistance as we work to anticipate and respond to the needs of our community! 

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* 1. Tell us about yourself. Do you . . .(Select all that apply)?

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* 2. What is your gender?

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* 3. What is your age?

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* 4. Do you have a library card for Lambton County Libraries?

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* 5. Which Sarnia neighbourhood do you live in or near?

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* 6. Do you have children living in your household? (Select all that apply)

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* 7. If you identified children in your household in question 6, do they use any of the Sarnia branch library locations?

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* 8. Which Sarnia Libraries do you use the most?

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* 9. In a typical month, which types of apps do you use on your smartphone most often?

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* 10. Have you used these Public Library branches in other municipalities in the past 12 months? (Select all that apply)

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* 11. Have you used Lambton County Libraries' eBranch (website, databases, catalogue, eBooks, eMagazines) in the last 12 months?

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* 12. How often to you physically go to any of the three Sarnia library branch locations?

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* 13. The following are important to me in choosing a branch location (Select all that apply):

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* 14. If you have visited the Sarnia Downtown Branch, what do you think of the quality of the library space?

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* 15. When visiting your “home branch”, what do you think about the quality of the facility?

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* 16. Are you satisfied with the hours of operation at your home branch?

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* 17. How could the hours of operation change to better suit your needs? (select all that apply)

  Great Good Fine Neutral Don't Need
More morning hours
More evening hours
Additional weekday hours (more open days)
Better Sunday hours
I'm happy with the current hours

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* 18. What do you typically do when you visit your local library in Sarnia? (Select all that apply)

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* 19. Are you aware of the following programs and services offered by Sarnia Libraries? (Check all that apply)

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* 20. Share your interest in these emerging services to support learning, research, and community growth for the businesses and residents of Sarnia-Lambton.

  Interested Somewhat interested Neutral Not interested Unimportant to my needs
Partnerships with local groups and clubs
More courses and programs for credit or certification
Online courses and programs for computer and technical skills
Online courses for management and business skills
Online courses for hobbies and recreation
Online courses and programs for personal interests
Makerspace (3D printing, laser cutting, digital conversion station, film, music and photography editing,) etc
Computer Labs
Digital Learning Centre
Virtual Book Clubs
Cafe
Pop-Up Library Services (at Community Events)
Book writing and publishing support
High School alliances (to recruit event volunteers, provide research help)
eBooks and digital services available throughout the commnuity
More services for small and medium-sized local businesses
Personal research service and support (by appointment)
Meeting and study room bookings
Computer and Laptop bookings

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* 21. Please enter the importance of these elements in a new or renovated library building:

  Very important  Somewhat important Not that important   Unimportant No opinion
A feeling of openness and spaciousness
Plenty of parking
Multiple meeting rooms
Outdoor space 
Desktop Computer Lab
Children's area
Teen area
Ample space for books, movies, and music collections
Digital Learning Centre (small group tech training lab)
Individual and group study space
Makerspace (3D printer, digital conversion station, music station)
Laptop work areas with power / Wi-Fi
Larger collection of printed books
Larger collection of eBooks
Larger collection of audio books
Larger collection of magazines
Larger collection of DVDs
Larger collection of CDs
Quiet space(s) for relaxing and reading
eReader lending (pre-loaded with content)
Using GPS on mobile phones to locate library materials
Self checkout and holds pick-up
Technology petting zoo (various new pieces of technology available for learning and demonstration)
New Release Book/DVD/CD and Hold Pick-up Kiosks

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* 22. Are you aware that the downtown Sarnia Library has a theatre and meeting rooms?

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* 23. The downtown Sarnia Library has a theatre and meeting rooms for use by the public for a fee. How often have you attended performances or meetings at the theatre or meeting rooms in the last year?

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* 24. Do you value the library playing a more active role in performing arts & culture in Sarnia?

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* 25. Describe your ideal public library in 3 words.

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* 26. Describe three potential design elements that could be added to the library space to make it stand out and showcase the unique character of Sarnia.

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* 27. Tell us about other public libraries or public facilities you have visited that stand out in your mind as interesting or exceptional and why.

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* 28. Would you like to be included in a focus group about the future of  the 3 Sarnia library locations?

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* 29. Please provide your e-mail address to be invited to a focus group (optional):

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