"Renowned psychologist and bestselling author of The Dance of Anger sheds new light on the two most important words in the English language--I'm sorry--and offers a unique perspective on the challenge of healing broken connections and restoring trust. Dr. Harriet Lerner has been studying apologies&#x;and why some people won't give them&#x;for more than two decades. Now she offers compelling stories and solid theory that bring home how much the simple...