Dealing with the inevitability of death -- Communication, hope and honesty -- Religion, healing and death -- Patient autonomy and medical expertise: how to find a balance -- Planning for your life, illness and death -- Do no harm -- Statistics: they help and they fool -- Why doctors over-treat: training and mindset -- Why doctors over-treat: pressure from society and the medical -- Establishment -- Why doctors over-treat: flaws in the way they deal with patients -- When doctors say 'no' -- Why patients demand unrealistic treatments -- How to reduce over-treatment and proceed toward comfort.