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Summary
Summary
The New York Times bestseller.
"The definitive guide to the past and future of health care in America."
--Siddhartha Mukherjee, Pulitzer Prize-winning author of The Emperor of All Maladies and The Gene
At a moment of drastic political upheaval, a shocking investigation into the dangerous, expensive, and dysfunctional American healthcare system, as well as solutions to its myriad of problems
In these troubled times, perhaps no institution has unraveled more quickly and more completely than American medicine. In only a few decades, the medical system has been overrun by organizations seeking to exploit for profit the trust that vulnerable and sick Americans place in their healthcare. Our politicians have proven themselves either unwilling or incapable of reining in the increasingly outrageous costs faced by patients, and market-based solutions only seem to funnel larger and larger sums of our money into the hands of corporations. Impossibly high insurance premiums and inexplicably large bills have become facts of life; fatalism has set in. Very quickly Americans have been made to accept paying more for less. How did things get so bad so fast?
Breaking down this monolithic business into the individual industries--the hospitals, doctors, insurance companies, and drug manufacturers--that together constitute our healthcare system, Rosenthal exposes the recent evolution of American medicine as never before. How did healthcare, the caring endeavor, become healthcare, the highly profitable industry? Hospital systems, which are managed by business executives, behave like predatory lenders, hounding patients and seizing their homes. Research charities are in bed with big pharmaceutical companies, which surreptitiously profit from the donations made by working people. Patients receive bills in code, from entrepreneurial doctors they never even saw.
The system is in tatters, but we can fight back. Dr. Elisabeth Rosenthal doesn't just explain the symptoms, she diagnoses and treats the disease itself. In clear and practical terms, she spells out exactly how to decode medical doublespeak, avoid the pitfalls of the pharmaceuticals racket, and get the care you and your family deserve. She takes you inside the doctor-patient relationship and to hospital C-suites, explaining step-by-step the workings of a system badly lacking transparency. This is about what we can do, as individual patients, both to navigate the maze that is American healthcare and also to demand far-reaching reform. An American Sickness is the frontline defense against a healthcare system that no longer has our well-being at heart.
Author Notes
Dr. Elisabeth Rosenthal was for twenty-two years a reporter, correspondent, and senior writer at The New York Times before becoming the editor in chief of Kaiser Health News, an independent journalism newsroom focusing on health and health policy. She holds an MD from Harvard Medical School, trained in internal medicine, and has worked as an ER physician. She lives in New York City and Washington, DC.
Reviews (5)
Publisher's Weekly Review
Rosenthal, a New York Times senior writer and former physician, provocatively analyzes the U.S. healthcare system and finds that it's "rigged against you," delving into what's gone wrong as well as how Americans can make it right. In the first part of this astounding takedown, Rosenthal unveils with surgical precision the "dysfunctional medical market" that plays by rules that have little to do with patient-centered, evidence-based medical care. In part two she prescribes the rigorous but necessary steps to fix the broken system. Rosenthal chronicles a startling cascade of escalating pressures that steadily drove up medical costs, including the skyrocketing spread of health insurance coverage in the 1940s and '50s, hospitals' adoption of big-business models, and doctors' convoluted payment schemes. "Our healthcare system today treats illness and wellness as just another object of commerce: revenue generation," Rosenthal writes. She also notes that politicians, insurers, hospitals, and doctors have all maneuvered to "undermine" the Affordable Care Act. Her advice for now is starkly simple: we need to question everything, including your choice of doctor, hospital, billing statement, insurance, and the drugs and devices we're prescribed. Given the "false choice of your money or your life," Rosenthal argues, "it's time for us all to take a stand for the latter." (Apr.) © Copyright PWxyz, LLC. All rights reserved.
Booklist Review
*Starred Review* Physicians take the Hippocratic oath to do no harm. But the businessmen running the country's medical industry worry about reaping profits, not about reliably delivering quality results. As a result, the U.S. spends nearly 20 percent of its national budget, $3 trillion, on healthcare. In this in-depth analysis of a malfunctioning system, Rosenthal makes a compelling case against the hospital and pharmaceutical executives behind the money chase, and it's hard to imagine a more educated, credible guide. The daughter of a doctor, Rosenthal holds a degree in biology from Stanford, a master's degree in English from Cambridge, and a medical degree from Harvard, and she writes about health for the New York Times. The patients she interviewed share mind-boggling stories. One tells of a hospital bill for $132,000 for an infusion of an arthritis drug with a wholesale price of $1,200. She builds her case with one damning statistic after another. For example, each year the American Medical Association spends more than $20 million on lobbying and the healthcare industry spends $15 billion on advertising. After laying out the problem, Rosenthal presents solutions both personal and societal in this commanding and necessary call to arms.--Springen, Karen Copyright 2017 Booklist
New York Review of Books Review
A few years back, the future of American health policy appeared to hinge on how similar medical care was to broccoli. It was March 2012, and the Affordable Care Act (a.k.a. Obamacare) was before the Supreme Court. Justice Antonin Scalia zeroed in on its controversial requirement that all Americans purchase health insurance. Yes, everybody needs health care, Scalia conceded, but everybody needs food too. If the government could make people buy insurance, why couldn't it "make people buy broccoli"? The Affordable Care Act survived, of course - though not before a fractured court made the expansion of Medicaid optional, leaving millions of poorer Americans without its promised benefits. But the question Justice Scalia asked remains at the heart of a debate that has only intensified since: Why is health care different? Why does it create so much more anxiety and expense, heartache and hardship, than does buying broccoli - or cars or computers or the countless other things Americans routinely purchase each day? For those leading the charge to roll back the 2010 law, the question has a one-word answer: government. President Trump's point man on health policy, the former congressman (and ultra wealthy orthopedic surgeon) Tom Price, has said that "nothing has had a greater negative effect on the delivery of health care than the federal government's intrusion into medicine through Medicare." Senator Rand Paul (another surgeon) and House Speaker Paul Ryan have claimed that the affordability of Lasik eye surgery - generally not covered by health insurance - shows that a much freer health care market would be much less expensive. Their idea of "reform" is to cut back public and private insurance so consumers have "more skin in the game" and thus shop more wisely. The physician-turned-journalist Elisabeth Rosenthal offers a very different answer in her eye-opening "An American Sickness." Rosenthal - formerly a reporter for The New York Times, now the editor in chief of the nonprofit Kaiser Health News - is best known for a prizewinning series of articles, "Paying Till It Hurts." In them, Rosenthal chronicled the seemingly endless pathologies of America's medical-industrial complex, from prescription drugs that grew more costly as they became more dated to hip-replacement surgery so expensive it was cheaper for a patient to fly to a hospital in Belgium. Rosenthal thinks the health care market is different, and she sums up these differences as the "economic rules of the dysfunctional medical market." There are 10 - some obvious (No. 9: "There's money to be made in billing for anything and everything"); some humorous (No. 2: "A lifetime of treatment is preferable to a cure") - but No. 10 is the big one: "Prices will rise to whatever the market will bear." To Rosenthal, that's the answer to Scalia's question. The health care market doesn't work like other markets because "what the market will bear" is vastly greater than what a well-functioning market should bear. As Rosenthal describes American health care, it's not really a market; it's more like a protection racket - tolerated only because so many different institutions are chipping in to cover the extortionary bill and because, ultimately, it's our lives that are on the line. Consider the epicenter of America's cost crisis: the once humble hospital. Thanks in part to hit TV shows, we think of hospitals as public-spirited pillars of local communities. Yet while most are legally classified as nonprofits, they are also very big businesses, maximizing surpluses that can be plowed into rising salaries and relentless expansion even when they are not earning profits or remunerating shareholders. And they have grown much bigger and more businesslike over time. Rosenthal tells the story of Providence Portland Medical Center, a Northwest hospital system founded by nuns. Four decades ago, its operational hub in Portland, Ore., consisted of two modest hospitals: Providence and St. Vincent. As it happens, my mother was a nurse at St. Vincent for more than half those years, and thus had a front-row seat as Providence transformed from a Catholic charity into one of the nation's largest nonprofit hospital systems, with annual revenues of $14 billion in 2015. Along the way, Providence jettisoned most of its original mission, replacing nuns with number crunchers. Once run mainly by doctors, it filled its growing bureaucracy with professional coders capable of gaming insurance-reimbursement rules to extract maximum revenue. Meanwhile, Providence stopped paying doctors as staff and reclassified them as independent contractors (though not so independent they could skip a "charm school" designed by its marketers). Yet even as its C.E.O. earned more than $4 million, Providence touted itself as a "not-for-profit Catholic health care ministry" upholding the "tradition of caring" started by the nuns (now listed as "sponsors" in promotional materials). Rosenthal sums up the result as "a weird mix of Mother Teresa and Goldman Sachs." Actually, not much of Mother Teresa: Providence-like consolidation in every part of American health care has created a structure at least as concentrated as the European systems conservatives decry, yet without the economy or coordination of care such concentration might offer if it were focused on people rather than profits. The Yale economist Zack Cooper has shown that prices paid by private insurers are not just massively higher than those paid by Medicare. (They're in a different orbit from those paid abroad.) They are also hugely variable from place to place and even institution to institution, without any evidence that higher prices produce better care. Providers charge high prices not when and where they need to; but when and where - courtesy of consolidation - they can. Rosenthal's book doesn't conclude with conglomerates. She also provides an eye-opening discussion of skyrocketing drug prices, as well as the less-familiar pathologies of excessive medical testing and overpriced medical devices, such as artificial hips and knees - a market dominated by a few manufacturers that, like big drug companies, shun direct competition in favor of building cozy relationships with the people who prescribe their products. In each case, Rosenthal diagnoses the incentives of the system by recalling the professional advice of Willie Sutton, who said he robbed banks because "that's where the money is." What outsiders might see as inefficiency or a conflict of interest, she shows, insiders have carefully constructed to maximize their bottom line. She also weaves in moving tales of those who are paying dearly for that enhanced bottom line - which, in the end, includes all of us. Where Rosenthal's account falls short is in explaining why this deeply broken system persists. Early on, Rosenthal seems to side with Speaker Ryan and Senator Paul, describing "the very idea of health insurance" as "in some ways the original sin that catalyzed the evolution of today's medical-industrial complex." But, as Rosenthal (too briefly) discusses, countries where people are much better insured don't have anything like our self-dealing, upside-down incentives and outrageous costs. Somehow, despite largely keeping citizens' skin out of the game, other rich democracies manage to have much lower costs per person - as well as greater utilization of physician and hospital services and better basic health measures. The fact is that people need insurance for the highest costs they face. They may be able to pay for Lasik, a nonessential, nonemergency procedure for which consumers have plenty of time to shop around. But the biggest-ticket items - cancer care, cardiac surgery, organ transplants - are beyond the reach of all but the richest, and not so easy to shop around for when they're needed. Just as we shouldn't blame the idea of mortgages for the financial crisis, we shouldn't blame the idea of health insurance for the health care crisis. THE DIFFERENCE BETWEEN the United States and other countries isn't the role of insurance; it's the role of government. More specifically, it's the way in which those who benefit from America's dysfunctional market have mobilized to use government to protect their earnings and profits. In every country where people have access to sophisticated medical care, they must rely heavily on the clinical expertise of providers and the financial protections of insurance, which, in turn, creates the opportunity for runaway costs. But in every other rich country, the government not only provides coverage to all citizens; it also provides strong counterpressure to those who seek to use their inherent market power to raise prices or deliver lucrative but unnecessary services - typically in the form of hard limits on how much health care providers can charge. In the United States, such counterpressure has been headed off again and again. The industry and its elected allies have happily supported giveaways to the medical sector. But anything more, they insist, will kill the market. Although this claim is in conflict with the evidence, it is consistent with the goal of maximum rewards to (and donations from) the industry. As a result, Medicare beneficiaries have prescription drug coverage (passed by Republicans in 2003), but Medicare administrators have no ability to do what every other rich country does: negotiate lower drug prices. In January, President Trump said drug companies were "getting away with murder" because they had "a lot of lobbyists and a lot of power," insisting he would get Medicare to bargain. Should we really be surprised that the dealmaker in chief dropped the subject after meeting with pharma executives earlier this year? Without a clear view of the political economy of health care, it's easy to see the problem as Justice Scalia did. If we could just start treating health care like broccoli, the market would solve the problem. But as Rosenthal's important book makes clear, the health care market really is different. Speaking of her Times series in 2014, Rosenthal told an interviewer her goal was to "start a very loud conversation" that will be "difficult politically to ignore." We need such a conversation - not just about how the market fails, but about how we can change the political realities that stand in the way of fixing it. ? JACOB S. hacker, a co-author of "American Amnesia: How the War on Government Led Us to Forget What Made America Prosper," is the Stanley B. Resorprofessor of political science at Yale.
Kirkus Review
A blast across the bow of the entire health care industry, which "attends more or less single-mindedly to its own profits."Rosenthal, a senior writer for the New York Times who has a Harvard Medical School degree and served as a physician at New York-Presbyterian Hospital, asserts that the American medical system is sick, having lost its focus on health. In the introduction, her list of "Economic Rules of the Dysfunctional Medical Market" includes such gems as "1. More treatment is always better. Default to the most expensive option," and "10. Prices will rise to whatever the market will bear." She begins by demonstrating how for-profit insurance changed the way hospitals operate and doctors practice medicine and how it has revolutionized the pharmaceutical and medical device industries. Throughout, the author blends extensive research with human interest. A personal horror story, with names and dates, opens each chapter: an individual dies or nearly dies, someone is overtreated, or someone receives a staggering bill for a simple test or procedure. In forthright languageRosenthal uses blunt terms like "crapshoot" and "mess"individual chapters focus in turn on hospitals, physicians, pharmaceuticals, medical devices, testing, and assorted medical business such as billing, coding, and collection agencies. One or more of the 10 "Economic Rules" sums up each presentation, driving home the author's message of a deeply flawed medical-industrial system. Rosenthal then offers advice to patients on how to make the system more responsive and affordable. Beyond that, she details what changes society could and should demand through updates of regulations and laws. Five appendices provide further guidance, including a glossary of terms used in medical billing, sources of information on the internet about doctors, hospitals, procedures, and drugs, and templates for concise and effective protest letters. A scathing denouncement, stronger in portraying the system's problems than in offering pragmatic solutions. Copyright Kirkus Reviews, used with permission.
Library Journal Review
The U.S. health-care system isn't just sick, it is diseased, according to Rosenthal, a journalist and former emergency room doctor. The cause goes beyond the usual suspects-insurers, drug and medical device makers, and politicians and regulators. It also includes the noble professions and institutions that made the American medical system honorable. From doctors, nonprofit hospitals, charitable foundations, and advocacy organizations, the American health care system is under attack. "No one player created the mess that is the $3 trillion American medical system in 2017," Rosenthal writes. She traces the history of American medicine and details the ten economic rules of the dysfunctional medical market that led to our runaway health-care costs. Weaving in relevant and powerful personal accounts from real people, Rosenthal peels back the layers of the American disease and demonstrates how easily patients can be unknowingly duped. Narrator Nancy Linari's smooth and balanced voice exudes confidence through the nitty-gritty facts but inspires empathy in the personal stories of individuals struggling with the health-care system. VERDICT Not only relevant; it's a must-read, especially "Part 2: Diagnosis and Treatment: Prescriptions for Taking Back Our Health Care."-Gladys Alcedo, Wallingford, CT © Copyright 2017. Library Journals LLC, a wholly owned subsidiary of Media Source, Inc. No redistribution permitted.
Table of Contents
| Introduction: Complaint: Unaffordable Healthcare | p. 1 |
| Part I History of the Present Illness and Review of Systems | |
| 1 The Age of Insurance | p. 11 |
| 2 The Age of Hospitals | p. 22 |
| 3 The Age of Physicians | p. 55 |
| 4 The Age of Pharmaceuticals | p. 87 |
| 5 The Age of Medical Devices | p. 128 |
| 6 The Age of Testing and Ancillary Services | p. 148 |
| 7 The Age of Contractors: Billing, Coding, Collections, and New Medical Businesses | p. 166 |
| 8 The Age of Research and Good Works for Profit: The Perversion of a Noble Enterprise | p. 182 |
| 9 The Age of Conglomerates | p. 205 |
| 10 The Age of Healthcare as Pure Business | p. 223 |
| 11 The Age of the Affordable Care Act (ACA) | p. 230 |
| Part II Diagnosis and Treatment: Prescriptions for Taking Back Our Healthcare | |
| 12 The High Price of Patient Complacency | p. 241 |
| 13 Doctors' Bills | p. 248 |
| 14 Hospital Bills | p. 261 |
| 15 Insurance Costs | p. 280 |
| 16 Drug and Medical Device Costs | p. 302 |
| 17 Bills for Tests and Ancillary Services | p. 319 |
| Better Healthcare in a Digital Age | p. 321 |
| Epilogue | p. 328 |
| Acknowledgments | p. 331 |
| Appendix A Pricing/Shopping Tools | p. 335 |
| Appendix B Tools for Vetting Hospitals | p. 338 |
| Appendix C Glossary for Medical Bills and Explanations of Benefits | p. 340 |
| Appendix D Tools to Help You Figure Out Whether a Test or a Procedure Is Really Necessary | p. 344 |
| Appendix E Templates for Protest Letters | p. 346 |
| Notes | p. 349 |
| Index | p. 393 |